Email Support

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Add an IMAP or POP3 E-mail Account To Your iPhone

If your services include IQComputing’s POP3 or IMAP email accounts, you can use the following steps to add an email account to your iPhone (these steps do not apply to Exchange email accounts). Step One From the Home screen tap the Settings icon, next, tap Accounts & Passwords and then...

POP3 Versus IMAP

POP3 and IMAP protocols are both supported by IQComputing’s email services. To avoid running into mail server storage space limits it is recommended to setup accounts as POP3. The POP3 mail protocol is similar to a physical mailbox because messages are delivered to a specific mailbox and the recipient is...

Email Spam Filtering Service

Managed Email Spam Filtering Our gateway spam filtering service detects unsolicited and unwanted email and prevents those messages from ever reaching your inbox.  Legitimate messages (or false positives) may infrequently get caught in the spam quarantine.  With your quarantine account you may schedule quarantine report delivery to your inbox hourly,...

E-mail Server Ports & Settings

If your services include POP3 or IMAP email services, you can use these settings to configure email clients and smartphones as well as tablets: IQComputing SmarterMail POP3 & IMAP Email Settings POP3 Settings: Incoming Mail Server Host Name: mail002.iqcomputing.net User Name: Full e-mail address Password: Your account password Use SSL:...

Add a POP3 E-mail Account to Outlook

For Windows XP, Vista, 7, 8 and 8.1 users, please follow the directions below to add a POP3 e-mail account to Outlook: Step One Open Control Panel with ‘View by’ set to Large or Small icons, and select Mail (32 bit). Step Two In Mail Setup select the E-mail Accounts...

Add a Google Apps IMAP E-mail Account to Outlook

For Microsoft Windows 8.1 and 10 operating system users, please follow the directions below to add a Google Apps IMAP E-mail account to Outlook. Enable IMAP in Gmail Settings Sign in to your Gmail account via webmail Click the gear icon at the top right of the screen Select Settings...

Add an Exchange E-mail Account to Outlook

For Microsoft Windows 8.1 & 10 operating system users, please follow the directions below to add an Exchange e-mail account to Outlook. Step One Open Control Panel with ‘View by’ set to Large or Small icons, and Select Mail (32 bit). Step Two In Mail Setup select the E-mail Accounts...

Training Your Spam Firewall

If you are using our e-mail hosting services with our spam firewall and spam e-mail reaches your inbox, you may report it by forwarding the offending message to ‘yourdomain.com@missedspam.com’ (replacing ‘yourdomain.com’ with your e-mail domain (example: ‘yahoo.com@missedspam.com’).

Change Email Account Password

Depending on the email services that are associated with your domain, there are several methods to change your password. For SmarterMail Users: Changing your SmarterMail password is simple: Open a browser and login to your webmail account. Click Settings at the top of the screen (Gears icon). Click the Change...

Legacy E-mail Server Ports & Settings

For POP3 or IMAP email services that use SmarterMail 8.x or less, you can use these settings to configure email clients (including Outlook) and smartphones as well as tablets: Legacy SmarterMail POP3 & IMAP E-mail Settings POP3 Settings: Incoming Mail Server Host Name: mail.yourdomain.com User Name: Full e-mail address Password:...