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Email Support

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E-mail Server Ports & Settings

If your services include POP3 or IMAP email services, you can use these settings to configure email clients and smartphones as well as tablets: IQComputing SmarterMail POP3 & IMAP Email Settings POP3 Settings: Incoming Mail Server Host Name: mail002.iqcomputing.net User Name: Full e-mail address Password: Your account password Use SSL:...

Email Spam Filtering Service

Managed Email Spam Filtering Our gateway spam filtering service detects unsolicited and unwanted email and prevents those messages from ever reaching your inbox.  Legitimate messages (or false positives) may infrequently get caught in the spam quarantine.  With your quarantine account you may schedule quarantine report delivery to your inbox hourly,...

Add a Google Apps IMAP E-mail Account to Outlook

For Microsoft Windows XP, Vista, 7, 8 and 8.1 operating users, please follow the directions below to add a Google Apps IMAP E-mail account to Outlook. Enable IMAP in Gmail Settings Sign in to your Gmail account via webmail Click the gear icon at the top right of the screen...

Add a Google Apps POP Email Account to Outlook

If you’re using any of the following operating systems (Microsoft Windows Vista, 7, 8 or 8.1), you can use the directions below to add a Google Apps POP3 E-mail account to Outlook. Enable POP in Gmail Settings Sign in to your Gmail account via webmail Click the gear icon at...

Add an Exchange Account to iPhone

If your services include IQComputing’s Exchange online services, you can use the following steps to add an Exchange account to your iPhone. Step One From the Home screen tap the Settings icon, next, tap Mail, next tap Accounts and then tap Add Account Step Two From the Add Account screen...

Add an IMAP or POP3 E-mail Account To Your iPhone

If your services include IQComputing’s POP3 or IMAP email accounts, you can use the following steps to add an email account to your iPhone (these steps do not apply to Exchange email accounts). Step One From the Home screen tap the Settings icon, next, tap Accounts & Passwords and then...

Add a Signature to Smartermail Webmail

Setting up a signature in Smartermail webmail is simple! Let’s get started by logging in to your webmail account. You can typically reach your webmail login with IQComputing at http://webmail.yourdomain.com/ or alternatively via http://mail002.iqcomputing.net/ Once you are logged in select the Settings icon  from the left navigation bar and then...

Phishing and How to Spot Phishing Emails

Improve email phishing awareness for yourself and your organization. You all have a role to play in information security! Email phishing is an attempt to gather personal information by employing any number of tactics through email and fake websites. Phishing emails and websites are constructed to appear as if they...

Add a Smartermail POP Account to Windows 10 Mail

If your services include IQComputing’s POP3 or IMAP email accounts, you can use the following steps to add an email account to Windows 10 mail (these steps do not apply to Exchange email accounts). Step One Locate and left click your Windows 10 Start button and click on Mail. Step...

Troubleshooting SmartPhone Email

Smartphones and tablets may not always automatically detect the correct settings that best apply to your email services.  While most devices today can automatically detect the appropriate settings for Exchange, Google Apps, and POP3/IMAP services, you may need to take some extra steps to address sending/receiving issues with your device....

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