Exchange

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Forwarding to External Email Addresses Fails in Microsoft 365 Exchange

By default, Microsoft’s security policies prevent forwarding to email addresses outside of organizations. This can be helpful from a security perspective however you can disable this feature on a per-user or an organization-wide basis if you need to allow forwarding to other email recipients outside of your Microsoft 365 domain...

Missing Email in Outlook

When you’re missing email in Outlook there are a number of possible reasons why you might not see them.  Here are the first places to check when you believe that you are not receiving messages in Outlook. Check Your Junk E-mail Folder & Options In Outlook, check your Junk Email...

Troubleshooting SmartPhone Email

Smartphones and tablets may not always automatically detect the correct settings that best apply to your email services.  While most devices today can automatically detect the appropriate settings for Exchange, Google Apps, and POP3/IMAP services, you may need to take some extra steps to address sending/receiving issues with your device....

Add an Exchange Account to iPhone

If your services include IQComputing’s Exchange online services, you can use the following steps to add an Exchange account to your iPhone. Step One From the Home screen tap the Settings icon, next, tap Mail, next tap Accounts and then tap Add Account Step Two From the Add Account screen...

Add an Exchange E-mail Account to Outlook

For Microsoft Windows 8.1 & 10 operating system users, please follow the directions below to add an Exchange e-mail account to Outlook. Step One Open Control Panel with ‘View by’ set to Large or Small icons, and Select Mail (32 bit). Step Two In Mail Setup select the E-mail Accounts...

Change Email Account Password

Depending on the email services that are associated with your domain, there are several methods to change your password. For SmarterMail Users: Changing your SmarterMail password is simple: Open a browser and login to your webmail account. Click Settings at the top of the screen (Gears icon). Click the Change...