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Add a Signature to Smartermail Webmail

Setting up a signature in Smartermail webmail is simple! Let’s get started by logging in to your webmail account. You can typically reach your webmail login with IQComputing at http://webmail.yourdomain.com/ or alternatively via http://mail002.iqcomputing.net/ Once you are logged in select the Settings icon  from the left navigation bar and then...

Add a Smartermail POP Account to Windows 10 Mail

If your services include IQComputing’s POP3 or IMAP email accounts, you can use the following steps to add an email account to Windows 10 mail (these steps do not apply to Exchange email accounts). Step One Locate and left click your Windows 10 Start button and click on Mail. Step...

Troubleshooting SmartPhone Email

Smartphones and tablets may not always automatically detect the correct settings that best apply to your email services.  While most devices today can automatically detect the appropriate settings for Exchange, Google Apps, and POP3/IMAP services, you may need to take some extra steps to address sending/receiving issues with your device....

Add an IMAP or POP3 E-mail Account To Your iPhone

If your services include IQComputing’s POP3 or IMAP email accounts, you can use the following steps to add an email account to your iPhone (these steps do not apply to Exchange email accounts). Step One From the Home screen tap the Settings icon, next, tap Mail and then tap Accounts...

Smartermail Auto-Responder and Out of Office Responses

Are you going on vacation soon and need to setup an Out of Office reply? Setting up an auto-responder for your Smartermail email account is a simple way to ensure that anyone emailing you is notified of your absence or inability to respond immediately. Please note that to avoid auto-responder...

Missing Email in Outlook

When you’re missing email in Outlook there are a number of possible reasons why you might not see them.  Here are the first places to check when you believe that you are not receiving messages in Outlook. Check Your Junk E-mail Folder & Options In Outlook, check your Junk Email...

E-mail Server Ports & Settings

If your services include POP3 or IMAP email services, you can use these settings to configure email clients and smartphones as well as tablets: IQComputing SmarterMail POP3 & IMAP Email Settings POP3 Settings: Incoming Mail Server Host Name: mail002.iqcomputing.net User Name: Full e-mail address Password: Your account password Use SSL:...

Change Email Account Password

Depending on the email services that are associated with your domain, there are several methods to change your password. For SmarterMail Users: Changing your SmarterMail password is simple: Open a browser and login to your webmail account Click Settings on the far left of the screen (Gears icon). The Account...

POP3 Versus IMAP

POP3 and IMAP protocols are both supported by IQComputing’s email services. To avoid running into mail server storage space limits it is recommended to setup accounts as POP3. The POP3 mail protocol is similar to a physical mailbox because messages are delivered to a specific mailbox and the recipient is...

Reset a Lost or Forgotten SmarterMail Password

Resetting a lost or forgotten Smartermail password is simple if you have previously set up a backup email address. Have you lost or forgotten your SmarterMail password? Open your browser to your webmail login screen. Click ‘Forgot your Password?’ Enter your SmarterMail email address for which you have lost or...

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