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Troubleshooting SmartPhone Email

Smartphones and tablets may not always automatically detect the correct settings that best apply to your email services.  While most devices today can automatically detect the appropriate settings for Exchange, Google Apps, and POP3/IMAP services, you may need to take some extra steps to address sending/receiving issues with your device....

Change Email Account Password

Depending on the email services that are associated with your domain, there are several methods to change your password. For SmarterMail Users: Changing your SmarterMail password is simple: Open a browser and login to your webmail account Click Settings on the far left of the screen (Gears icon). The Account...

POP3 Versus IMAP

POP3 and IMAP protocols are both supported by IQComputing’s email services. To avoid running into mail server storage space limits it is recommended to setup accounts as POP3. The POP3 mail protocol is similar to a physical mailbox because messages are delivered to a specific mailbox and the recipient is...

Add a Google Apps IMAP E-mail Account to Outlook

For Microsoft Windows XP, Vista, 7, 8 and 8.1 operating users, please follow the directions below to add a Google Apps IMAP E-mail account to Outlook. Enable IMAP in Gmail Settings Sign in to your Gmail account via webmail Click the gear icon at the top right of the screen...

Add a Google Apps POP Email Account to Outlook

If you’re using any of the following operating systems (Microsoft Windows XP, Vista, 7, 8 or 8.1), you can use the directions below to add a Google Apps POP3 E-mail account to Outlook. Enable POP in Gmail Settings Sign in to your Gmail account via webmail Click the gear icon...

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