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Working With Us

Support » Working With Us

How To Pay An Invoice

To pay an invoice, ensure to write the invoice number on your check and send a check to our mailing address listed below: IQComputing LLC ATTN: Accounting 2228 Mason Lane Ballwin, MO 63021 Alternatively you can securely login to your client account to pay an invoice with a Visa, MasterCard,...

Frequently Asked Questions

How Do Project Payments Work? While every project is different, due to their customer nature, smaller graphic design projects typically require full payment in advance.  Small websites typically are split into three milestones and for more information about your specific project, please contact us. How is Communication Handled? To enhance...

Design Process

Before we initiate the design phase of a website project, we require our clients to complete our design brief questionnaire. Within this questionnaire, you will be given the opportunity to provide specific details regarding your company (i.e. your target audience, company message, etc.) and thorough design notes (i.e. what colors...

Website Updates

To make changes to an existing website (whether we created your website or not), we would need the following materials to make updates to your website: A complete list of your change requests – Please ensure to be as detailed as possible. We can certainly review your requests via phone...

Starting Your Project

Upon approval of the project estimate, we will provide our customer agreement form and formal proposal of the project (which will outline your project details and milestones). The initialed and signed customer agreement and formal proposal documents will need to be returned to us along with the project’s down payment (which...

Estimate Process

In a nutshell, our process begins with preparing a project estimate that reflects our visually impressive designs and budget-sensitive development to give the best results to our clients. We initially gather the necessary information by phone, email, or in person to provide several options for your custom project. After the...

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To report downtime or for an emergency please call (636) 594-5552 — 24x7x365, otherwise a team member will get back during normal business hours.