Website Maintenance Packages
Website management today involves ongoing support, maintenance, and training.
Save on costs and enjoy support by our in-house development team regardless of where who built your website or where it is hosted!
| Starter | Business | Enterprise | |
| $86.00 /month | $497.00 /month | $998.00 /month | |
| PLAN FEATURES | |||
| Tickets Included (up to an hour long each per incident) | 1 | 7 | 15 |
| Hosting Restrictions (Sites can be hosted on the provider of your choice) | None | None | None |
| Websites Covered | 2 | 5 | Unlimited |
| Ticket Handling Priority | Normal | Normal | High |
| Training Questions | |||
| Basic How-to Questions | |||
| Initial Investigation | |||
| Phone and Email | |||
| Best-effort Third Party Support (For instance with Office 365 or Google Apps) | |||
| Ticket Dashboard Management (Review open/past tickets) | |||
| Basic Plugin Installation * | |||
| White Screen Availability ** (Investigate and if possible, remove fatal error white screen at site level) | |||
| WordPress Plugin/Core Updates *** (For on-demand core/plugin updates) | |||
| Stack Tickets **** (Combine tickets for larger requests) | N/A | ||
| Term | Monthly | Monthly | Monthly |
* Basic plugin installation assumes any required licensing and information to be provided by client
** White screen removal only covers availability of the site and may result in plugins or components being disabled to bring a site back online
*** WordPress Plugin/core updates may require customer to renew applicable licenses or may result in downtime requiring additional tickets/cost to restore
**** Ensure to inquire about the scope of a request if you wish to stack tickets