Website Maintenance Packages

Website management today involves ongoing support, maintenance, and training.

Save on costs and enjoy support by our in-house development team regardless of where who built your website or where it is hosted!

Starter Business Enterprise
$86.00
/month
$497.00
/month
$998.00
/month
PLAN FEATURES
Tickets Included
(up to an hour long each per incident)
1 7 15
Hosting Restrictions
(Sites can be hosted on the provider of your choice)
None None None
Websites Covered 2 5 Unlimited
Ticket Handling Priority Normal Normal High
Training Questions      
Basic How-to Questions      
Initial Investigation      
Phone and Email      
Best-effort Third Party Support
(For instance with Office 365 or Google Apps)
     
Ticket Dashboard Management
(Review open/past tickets)
     
Basic Plugin Installation *      
White Screen Availability **
(Investigate and if possible, remove fatal error white screen at site level)
     
WordPress Plugin/Core Updates ***
(For on-demand core/plugin updates)
     
Stack Tickets ****
(Combine tickets for larger requests)
N/A    
Term Monthly Monthly Monthly

 

* Basic plugin installation assumes any required licensing and information to be provided by client
** White screen removal only covers availability of the site and may result in plugins or components being disabled to bring a site back online
*** WordPress Plugin/core updates may require customer to renew applicable licenses or may result in downtime requiring additional tickets/cost to restore
**** Ensure to inquire about the scope of a request if you wish to stack tickets