Website Maintenance Packages

Website management today involves ongoing support, maintenance, and training.

Save on costs and enjoy support by our in-house development team regardless of where who built your website or where it is hosted!

Tickets Included
(up to an hour long each per incident)
Hosting Restrictions
(Sites can be hosted on the provider of your choice)
Websites Covered25Unlimited
Ticket Handling PriorityNormalNormalHigh
Training Questions   
Basic How-to Questions   
Initial Investigation   
Phone and Email   
Best-effort Third Party Support
(For instance with Office 365 or Google Apps)
Ticket Dashboard Management
(Review open/past tickets)
Basic Plugin Installation *   
White Screen Availability **
(Investigate and if possible, remove fatal error white screen at site level)
WordPress Plugin/Core Updates ***
(For on-demand core/plugin updates)
Stack Tickets ****
(Combine tickets for larger requests)


* Basic plugin installation assumes any required licensing and information to be provided by client
** White screen removal only covers availability of the site and may result in plugins or components being disabled to bring a site back online
*** WordPress Plugin/core updates may require customer to renew applicable licenses or may result in downtime requiring additional tickets/cost to restore
**** Ensure to inquire about the scope of a request if you wish to stack tickets