Before you lose or forget your SmarterMail password, ensure that you have set up a backup email address. Your backup email address should be an alternate email account which you have access to and is where your reset password email message will be delivered should you ever lose or forget your password.
Setting up a backup email address for your SmarterMail account is simple:
- Log in to webmail.
- Click Settings on the far left of the screen (Gear icon).
- The Account Settings Screen will open to the User tab and you may enter the address that you would like to use in the Backup Email Address text box.
- Click Save and log out of your account!